Room & Board is a national home furnishings retailer. The company offers American made, sustainable furniture at moderate to high end prices. They also provide customization options to help customers find the perfect pieces for their home.
Since its founding in 1980, the company has grown to 22 stores across the United States, a robust website, and a wide range of design styles. As a result, it has earned numerous accolades, including being named Fast Company’s Most Innovative Company in Retail. However, it is not a company that is likely to be a first stop for designers and architects.
One of the most interesting features of Room & Board is their focus on sustainability. Many of their products are sourced from domestic manufacturing, and their materials are all honest. Unlike some of their competitors, they do not source product from China. Their commitment to environmental stewardship has gained them a solid reputation among customers.
Other impressive features include an in-house delivery team, an online store, and a free design service for home interiors. The company also has a business interiors division, which provides project coordinator services to clients. Depending on the client’s needs, they can offer custom furniture, down fills, and high-resiliency foam.
The biggest challenge for the company is its competitive position in the commercial interiors market. In order to compete against the industry’s big names, Room & Board developed a volume discount strategy. This strategy helped them develop a network of showrooms and delivery centers throughout the country. But even with this help, they have found it difficult to compete against their more established rivals.
One thing that sets the company apart from other retailers is their dedication to providing environmentally responsible furniture. The company has a program that donates financial support to 50 nonprofit organizations. These organizations support causes such as HIV/AIDS, the Austin Parks Foundation, CommonBond Communities, and The Nature Conservancy. Gabbert’s company also supports organizations that promote equity, fairness, and justice.
While the company has a large assortment of contemporary styles to choose from, many of their customers are looking for something more traditional. For example, they often seek out a new sofa. Luckily, the sales team at the Room & Board store is trained to help customers locate the piece that suits their home. A large selection of contemporary and classic styles are available, along with a variety of fabric and upholstery options.
Some of the most impressive features of Room & Board’s product line are its extensive variety of color choices. Customers can also choose from a variety of materials, such as solid wood and kiln-dried engineered hardwood. Its cushions also feature suspended coils and down accents.
Room & Board has a lot of innovative features, but it is also known for its customer service. The company has received positive feedback from both customers and vendors. Despite some complaints about perceived value and durability, the company has a good reputation overall.
The company has also earned a diverse staff, including employees who come from a variety of backgrounds. The highest paid employees at the company earn more than $60,000 per year. At the other end of the spectrum, employees making less than $27,000 per year are in the bottom ten percent.